Payment Schedule

Your Plan Explained

We’ve created the graphic below to help illustrate how our annual treatment program works and how payments are spread over 12 months. Please note that this is for illustrative purposes only—your actual payment amount may vary depending on the size of your lawn and the specific services included in your plan.

We hope this helps clarify your payment structure. If anything is unclear, please don’t hesitate to get in touch—we’ll be happy to explain further.

Terms and Conditions
Our annual care programmes are designed to provide consistent lawn treatment throughout the year. Payments are spread over 12 months via our trusted provider, GoCardless. Please note: Treatments are scheduled for specific times of the year to ensure the best results. You may receive treatments before all payments are completed, or vice versa. If you cancel your programme early and have received more treatments than you have paid for, the outstanding balance must be settled. If fewer treatments have been completed than what you have paid for, you will be refunded the difference. This structure ensures fairness and transparency for both parties. Work outside your Direct Debit programme: From time to time, you may request additional services outside your regular Direct Debit programme—such as lawn rebuilds, mechanical work or gutter clearing. These extras can either be added to your Direct Debit plan or paid for separately. In either case, we’ll invoice you accordingly.

Additional Work Outside Your Direct Debit Program

You may choose to have extra services carried out outside of your Direct Debit plan, such as mechanical work or a gutter clean. These services will either be added to your Direct Debit or billed separately, depending on your preference. In either case, you’ll receive an invoice accordingly.

GoCardless Direct Debit

Our annual programs are designed to deliver consistent lawn care throughout the year, with payments spread evenly over 12 months via our payment provider, GoCardless. This approach allows us to carry out treatments at specific times of the year to ensure the best results.

Because treatments are timed strategically, some services may be delivered earlier or later in the year, while payments continue on a regular monthly basis. If you choose to cancel your program before completing the full 12-month cycle, there may be an outstanding balance for services already delivered. This balance will need to be settled upon cancellation. If, however, your payments have exceeded the value of the treatments received, we will reimburse you the difference.

If, however, your payments have exceeded the value of the treatments received, we will reimburse you the difference.

Pay-As-You-Go

After each treatment, you’ll receive an invoice – either by email the next day or as a printed copy left during the visit, depending on your preferences. The invoice will include full payment instructions. We accept BACS, card, or cheque payments. All payments are due within 14 days.